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Frequently Asked Questions

If you require more information on our work and the areas in which we serve, we invite you to scroll through our Frequently Asked Questions.

Should you require even more details with regard to our work and would like to speak to our Growth and Development team, kindly click here and they will contact you directly.

What’s the difference between health and healthcare?

Healthcare includes efforts made to maintain, restore, or promote someone's physical, mental, or emotional well-being especially when performed by trained and licensed professionals.Health is the condition of being sound in body, mind, or spirit.

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What is well-being?

Well-being is a condition in which someone or something is thriving or doing well; general condition or state.

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Explain health education for the public?

Health education is a tool used for the promotion of health that is critical for improving the health and the health capital of individuals, groups, communities and populations with systems that support efforts to achieve health equity

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What is preventative health?

Prevention means any action taken to keep people healthy and well, and prevent or avoid risk of poor health, illness, injury and early death. Prevention aims to increase the likelihood that people will stay healthy and well for as long as possible.

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What is effective prevention?

Effective prevention decreases the risk of individuals experiencing a disease, condition or injury and supports people to effectively manage existing diseases or conditions, so their health does not worsen.

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What is preventative health education?

Preventative Health Education is health information that health providers make available to the public to prevent any future illness or disease (before you get sick) to stay healthy, and as a result, to lower your health care costs.

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Who can educate the public about preventative public health?

TimiaAfrica together with health professionals, partners, donors and sponsors create preventative health education content to keep society informed about their health and how to remain healthy.t

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How can health education be shared with the public?

Health education is disseminated either via blogs, programmes or podcasts on the internet, or through workshops and outreach programmes that are designed by TimiaAfrica and health professionals.

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Who is the contact to assist in creating or funding Preventative Health Education projects?

TimiaAfrica is the point of contact and will assist in the process to create projects that will beneficiate those who have not had any, equal or fair access to proper health or healthcare.

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Who is the CES Programmes intended for?

Individuals who may either be a leader or prospective leader in private, public or non-profit sectors and community leaders.  This includes entrepreneurs, senior or middle management.

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Can individuals also apply for the CES Programme?

Yes, but they may be put on a waiting list.

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Can these programmes be customised to suit the needs of a client or beneficiaries?

Yes, all programmes can be designed to suit the needs of a specific group of people e.g. in a specific area where the needs are different to other areas or sectors.  It can also designed to address specific gender groups.

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Are these courses Accredited?

TimiaAfrica courses are unaccredited.  These courses can be used towards supporting an application for RPL (Recognition of Prior Learning).

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What is the difference between Accredited and Unaccredited courses?

Accredited courses are registered and approved with the QCTO (Quality Council for Trades and Occupations) and SAQA (South African Qualifications Authority). TimiaAfrica provides training content that is aligned with accredited content to further benefit learners in the RPL process.

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Will a certificate be supplied after attending any of the courses?

A certificate of Lifelong Learning from TimiaAfrica will be provided after full completion of any of the courses. Unaccredited certificates acknowledge attendance and learning in the training environment, these can be used toward the requirements for CPD (Continuous Professional Development).

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What is RPL?

Recognition of Prior Learning (RPL) is the formal acknowledgement of all your knowledge, skills, competence, experience, and capabilities (formal and informal) acquired by you, in your lifelong learning journey. These are matched and mapped against the standards and learning outcomes of a formal qualification that you want to gain access or credits toward.  RPL contributes to your education, career opportunities, employability, mobility, lifelong learning, social inclusion, and your self-esteem.

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What are Immersive Training Sessions?

The training sessions that TimiaAfrica present has a balance of Theory and Practical application. The programmes are designed to include deep absorption into a module where an activity or real-life situation is played out to create a real-life experience of the topic.

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What is the benefit of Immersive Sessions?

This encourages robust debates, full engagement with the topic and effectively paradigm shifts in thinking. This practice allows participants to practice creative thinking, emotional intelligence and promotes experiential retention.

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What does ADR mean?

Alternative Dispute Resolution (ADR) is  an alternative process that is used to find a solution to a dispute or conflict that is conducted outside of the legal system, It allows parties to resolve almost any dispute using an independent third-party mediator, conciliator, arbitrator or peacebuilder, depending on the issue at hand.

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What are the different types of ADR?

Mediation, Conciliation, Arbitration, Negotiation, Peacebuilding and Restorative Justice.

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When and how does one know that ADR is needed?

Miscommunication, lack of communication or lack of understanding on an issue between members of a family, or in business between partners, managers and staff, or in communities where individuals or groups want different outcomes regarding an issue at hand and cannot come to agreement on their own.

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Give examples of the types of disputes or conflict that requires ADR assistance?

Conflicting issues can include estates, access to land, human rights, gender or gender based violence, discrimination, bullying, finances and/or emotional blackmail to name a few.

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When does one seek ADR assistance?

Disputes or conflict that seem irreconcilable between the parties, whether in business, communities, families or countries can decide to seek ADR assistance.  This can be introduced by an external 3rd party as well.

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Who decides which ADR is appropriate for a dispute?

The process can be initiated at any time, by one of the disputing parties; by a 3rd party; by an attorney; or by a magistrate or judge within a court case. Both parties must agree to participate in the ADR process, unless the court orders such a process.

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Is ADR impartial?

Yes.  The facilitator or mediator is non-judgemental, independent and objective. The focus is to help the parties reach agreement.

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Why opt for mediation?

• Mediation is a voluntary process. 
• Choose mediation when you want to consider all the disputed issues, develop options to resolve each issue, and with the other participant(s) decide on an outcome.  
• Mediation is less rigid or restrictive in design compared to a court of law.  
• Mediation discussions and outcomes are confidential.  
• The mediator navigates through a difficult process when the conflicting parties’ ability to do so is often clouded by the subjectivity of their experience and a heightened psychological state.  
• The participants decide the outcome of the process.  
Mediation does not require the use of the Law Courts, unless ordered to do so. party; by an attorney; or by a magistrate or judge within a court case. Both parties must agree to participate in the ADR process, unless the court orders such a process.

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TimiaAfrica: To complete - To have all the parts or elements to make whole - To lack nothing.